API Pacific has instigated a unique service proposition that ensures that our clients receive personal service
that is not available with any other health insurance product in Asia.
This service has been developed to ensure that while living in Asia your safety is prioritized.

• API Pacific is Expacare’s exclusive business partner in Indonesia. We offer a dedicated singular approach that is better for our clients.

• API Pacific and our partner Global Assistance & Healthcare are both expatriate run companies in Asia and control the decision making process for medical events.

• By controlling medical decisions in the region we:    
  - take into account the limitations of regional health facilities
  - are able to guide you to the best medical options
  - have shortened response times significantly
  - will ensure that you get to the most appropriate medical facilities in the area
  - can monitor your condition effectively and take appropriate action
  - are able to provide considerably shorter response times in medical emergencies
  - have extensive medical networks around the region for your safety
  - can initiate emergency evacuations immediately and make important decisions in minutes rather than hours.
  - have 24 hour help lines in your time zone, with people that speak your language

• We have been active in South East Asia for over 20 years facilitating solutions for medical emergencies and routine health issues.

This personalized regional service has proven itself far more effective for dealing with medical problems experienced by our clients. A peripheral effect is that by micro managing individual cases our API Pacific Expacare products, whilst being identical to those on the global market are significantly less costly.